The objective of the recruitment policy at the Bank’s Group is to acquire the best candidates from various sources. On the one hand, internal recruitment is promoted (in the entire Bank’s Group) as part of the professional development in other business areas. On the other hand, candidates are recruited from the market who have diversified professional experience and competences.
The Bank cares about the candidates’ experience in the recruitment process, attempting to diversify the channels of reaching the appropriate candidates, shortening the recruitment time or applying modern selection methods. The candidates experience is surveyed and on this basis the recruitment processes are improved.
In 2018, the Bank carried out an opinion poll on the candidates’ experience of the recruitment processes twice. This was the Candidate Experiencesurvey. In a short online questionnaire, the candidates answered how they assessed the recruitment process on its individual stages. The results served the purpose of improving the actions affecting the recruitment process. The survey was conducted at the turn of February and March and the next one at the turn of November and December 2018. Together with the recruitment teams and HR business partners the results of the surveys are discussed and specific actions for implementation agreed in order to improve the candidates’ experience.
In 2019, the Bank plans cyclical surveys among the candidates to monitor the level of their satisfaction with the recruitment process and design the individual components of the process so that the experience with the Bank’s brand as the employer is the best possible.
The Bank also conducts cyclical satisfaction surveys of the managers who engage employees for their teams (the so-called Hiring Managers) participating in the recruitment process, so as to continually improve this process on the basis of the opinions received.
In 2018, cooperation with new suppliers of recruitment services was established. They ensure constant inflow of applications. The purpose of this is friendly recruitment that enables reaching candidates using various communication channels, and at the same time enables better matching of offers and adapting the communication to various groups present on the labour market – younger persons, high school graduates and university graduates, experts (in various fields), as well as older persons with long professional experience.
In the recruitment process, the Bank and the entities from the Bank’s Group care about human rights and ensure equal opportunities. The recruitment policy is based on high standards of counteracting discrimination and personal data protection with the support of modern technologies and information systems. In 2018, the recruitment system was changed (the so-called ATS – applicant tracking system), which enables efficient communication with candidates (by e-mail and text messages), increased automation of actions, and which is fully adapted to the requirements of GDPR.
In 2018, the Recommendation Programme was extended. Its purpose is to encourage the Bank’s employees to join in the process of looking for appropriate candidates to work in our organization. There are about 100 job positions in the programme, for example, in areas such as the retail market, IT, corporate and investment banking and risk management for which the employees may recommend candidates with appropriate qualifications. Financial gratification is provided for an effective recommendation.
For years now, the Bank’s strength has been to offer internships dedicated to students and young graduates. As part of the Internship Academies organized at the Bank, the total of nearly 250 persons were invited to internship in various areas, such as IT and data analytics.
Cooperation with universities and high schools is of importance. In 2018, several “Good morning Career!” workshops were organized at selected universities in Poland, during which the students were able to become acquainted with selected areas of operations. These actions improve the Bank’s perception. In 2018, the Bank received several awards confirming yet again its attractiveness on the market as an employer.
In the prestigious ranking of employers – Universum Student Survey – the Bank was ranked 5thin the business category and 7thin the law category. Students rated the Bank highly for technological innovations, an ample package of employee benefits and ethical conduct. The Talent Survey conducted by an advisory firm Universum is one of the largest in the world. It encompasses professional preferences and goals, career and sectors in which the respondents would like to work. More than 17,500 students from 71 Polish universities participated in the last year’s edition.
In 2018, the Bank was among the winners of the Business Inspirers: Best Employer competition organized by the Newseria information agency. The jury appreciated the work conditions, the incentive system and the opportunities of development.
The Bank was also among the most desirable employers in the Employer of the Year 2017 ranking by the international student organization AIESEC, having been ranked 7th. The Bank has a strong position of the best employer in the financial sector and is regularly listed among the Top 10 on AIESEC lists. The ranking is formed based on a survey conducted among 4thand 5thyear students in the fields of economy from the largest academic centres in Poland.